How do I connect Telia Norway?

Before you begin

• You need Admin access in Velory.
• You need Mobile Management API credentials from Telia Norway.
• Telia Norway is enabled per company. If it does not appear in the marketplace, contact Velory support.

Request API credentials

1. Contact your Telia Norway account manager or business support.
2. Request API access to the Mobile Management platform.
3. Telia sends back a username, a password, and a customer ID.

All three are required. A connection with two of the three will not authenticate.

Connect Telia Norway in Velory

1. Go to Settings → Integrations.
2. Click Explore marketplace.
3. Open the Telco category, find Telia Norway, and click Connect.
4. Fill in:
   • Username — the OAuth username Telia issued
   • Password — the OAuth password Telia issued
   • Customer ID — your Telia customer ID
   • Environment — Staging for testing, Production for live data
5. Click Save Configuration.

Verify and import

1. Click Test Connection to confirm Velory can authenticate against the Mobile Management API.
2. Click Sync Now to import subscriptions.
3. Click Sync Invoices to import invoice data.

Last Sync and Last Invoice Sync record when each last ran, and both report separately if a run failed or completed with errors.

Good to know

How is this different from Tele2 Sweden?

The shape is the same — import subscriptions, import invoices — but the credentials differ. Tele2 uses a TSO username and password; Telia Norway additionally needs a Customer ID, because the Mobile Management API scopes requests to a customer. See How do I connect Tele2 Sweden?.

What does "completed with errors" mean on an invoice sync?

The sync reached Telia and imported what it could, but some invoices could not be written. The subscriptions themselves are unaffected. Re-running Sync Invoices is safe.

What happens if I remove the integration?

Removing it deletes the stored credentials. Subscriptions already imported stay in Velory; they simply stop being updated from Telia.

Can I connect more than one Telia Norway account?

No. Telia Norway is a single connection per company, scoped to the customer ID you enter. To point it at a different customer, update the credentials on the existing connection.