How do I hand back my equipment when I leave?
When you are leaving, IT decides what happens to each thing assigned to you. Velory shows you the result: what goes back, where it goes, and what you keep. You confirm the returns once, so IT knows they are on their way.
Find your offboarding
Once IT has set it up, Velory opens your offboarding page when you sign in. Your Overview also shows "You're leaving — a few things to wrap up" with Review offboarding.
Some companies also email you: "Offboarding: your last day is {date}".
If the page reads Handled by your IT team, there is nothing for you to do here. IT takes care of everything.
Confirm your returns
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The first page lists everything assigned to you, with your last day. Select Continue.
Your last day sits at the top. Every device and subscription you hold is listed. -
Review and confirm splits it up:
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Returning to IT: devices that go back. Each one shows Return to and the address. Select Return instructions for what to do before you hand it in.
Each device says where it goes. Return instructions opens the steps for that device. -
Ending on your last day: phone subscriptions. IT cancels or transfers them; you do nothing.
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You're keeping: anything IT has decided you keep.
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Select Confirm returns.
The page reads "You're all set", and IT is told your devices are coming back.
Software and AI tools are not on the review page. IT removes your access to them; you have nothing to hand back.
Before you hand in a device
Return instructions asks you to:
- Back up your files — the device is wiped after you hand it in.
- Sign out of your accounts — iCloud and Find My, browser profiles, and anything that uses the device for two-factor sign-in.
- Pack it with charger and cables.
Good to know
Confirming is not the same as returning
Confirm returns tells IT the devices are on their way. Hand them in or send them to the address shown, by your last day.
Can I keep my laptop or phone?
Only if IT has decided so — then it is under You're keeping. You cannot ask for it on the page, and Velory does not offer buying a device. Ask IT directly.
I lost a device, or it is broken
There is no option for it on the page. Tell IT directly, and do not confirm a return you cannot make.
Something is listed wrong, or I confirmed by mistake
You cannot change it after confirming. Tell IT what is wrong.
How do I send it?
Velory does not create shipping labels. Hand it in at the address shown, or ask IT how to post it.
After my last day
Once IT closes your offboarding, you can no longer sign in to Velory.
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