How do I view and edit a device's details?

Updated last monthSara AhlénAsset Management

Every device in Velory has a detail page where you can see all its information, edit fields, and track its history. This guide walks through what you find on each tab and how to make changes.

Before you begin

You need Admin or Manager access to edit hardware details. Employees can view devices assigned to them but cannot edit fields or perform actions.

Open a device's detail page

  1. Go to Assets → Hardware.
  2. Click on any device in the table.

The detail page opens with the device name, category, status badge, and an image (or category icon) at the top. Use the tabs below to navigate between sections.

Details tab

The Details tab is the default view. It shows the device's core information and current status.

Device information

You can edit the following fields directly on the page:

FieldDescription
NameThe display name of the device
ManufacturerThe brand (e.g. Apple, Lenovo, Dell)
ModelThe specific model name
Serial numberThe device serial number
IMEIIMEI number(s) — shown for mobile device categories
CategoryThe device category (e.g. Laptop, Phone, Monitor)

Click a field, make your change, and the page saves automatically.

Status info card

On the left of the Details tab, the Status info card shows:

  • Status — the current operational state (e.g. In Use, Available for use, Delivered)
  • Health score — device health rating (for MDM-managed devices)
  • Renewal — when the lease or contract is due for renewal
  • Assigned to — the employee, space, or storage location the device is assigned to
  • MDM — the MDM provider name if the device is managed
  • Sources — where the device data comes from (e.g. Manual, BambooHR, Microsoft Intune)

Note: When a field was imported from an integration, hovering over it shows the source and when it was last synced.

Finance tab

The Finance tab contains financial information about the device — acquisition type, pricing, vendor, and warranty. See the article "How do I track hardware costs and warranty?" for details.

Notes tab

The Notes tab has two sections:

  • Public notes — visible to everyone in the workspace. Use these for general information about the device.
  • Internal notes — visible only to admins. Use these for sensitive or internal-only information.

Both note types keep a version history showing who changed the content and when.

Support tab

The Support tab shows helpdesk tickets linked to this device. If your company uses a ticketing integration (e.g. Linear), you can:

  • View linked tickets and their status (Open, In Progress, Done)
  • Open a ticket directly from the detail page

Activity tab

The Activity tab shows a chronological log of everything that has happened to the device — state changes, assignments, edits, comments, and more. Use it to understand the full history of a device.

Good to know

Can I upload a custom image for a device?

Yes. Click the device image area at the top of the detail page to upload a custom photo. If no image is uploaded, the device shows its category icon.

What if a field was synced from an integration?

Fields imported from an MDM or HRIS integration show their source on hover. You can still edit these fields manually — your manual change will take precedence until the next sync.

How do I delete a device?

Deleting a device is done from the hardware list using bulk actions, not from the detail page. Select the device in the table and choose Delete from the bulk action bar.

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